Privacy Policy and SMS Terms & Conditions

Introduction and Scope

This privacy notice discloses the privacy practices for this website and applies solely to information collected by this website. It will notify you of what personally identifiable information is collected, how it is used, with whom it is shared, your choices regarding data use, security procedures, and how to correct inaccuracies.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to or collect information that you voluntarily give us via email or other direct contact from you. We will use your information to respond to you regarding the reason you contacted us.

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g., to ship an order). We will not sell or rent this information to anyone. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

SMS and A2P 10DLC Messaging Services

In addition to standard website data collection, specific terms apply to our SMS messaging services. Your use of our A2P 10DLC messaging service constitutes acceptance of these terms.

SMS Opt-Out: To discontinue receiving SMS messages, you can reply "STOP" to any of our text messages at any time. This will instantly unsubscribe you from our SMS communications.

Messaging Consent: As a user, you must explicitly consent to receive messages from our company. Consent can be given through various channels, including but not limited to our website sign-up forms, digital or paper applications, or verbally through interactions with our customer service team.

Message Types and Frequency: Messages sent may include alerts, loan status reminders, updates, and other relevant financial communications. The frequency of these messages depends entirely on your interaction with our services and your personal preferences.

Data Rates and Charges: Standard message and data rates may apply to any text messages you send or receive as part of our service. These charges depend entirely on the terms set by your specific mobile carrier.

Message Delivery: We cannot guarantee that messages will always be delivered without delays or failures, as text delivery can be impacted by factors outside our control, including network availability or carrier device compatibility.

User Obligations and Compliance: When using our messaging service, you agree to abide by all applicable laws and regulations. You acknowledge that the service must be used in compliance with all relevant guidelines relating to privacy, telecommunications, and commercial communications.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Online Encryption: Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or by looking for “https” at the beginning of the address of the web page.

Offline Protection: While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Policy Updates and Contact Information

Our company reserves the right to change the Terms and Conditions regarding messaging services at any time. Changes will be communicated through our website or direct communications where feasible.

General Inquiries: For any queries or concerns regarding the Terms and Conditions, please contact Florida’s Best Reverse Mortgage Company today at 844-352-2378.

Privacy Concerns: If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at info@floridasbestreversemortgagecompany.com .